Privacy policy

Revision date: September 22, 2023

CBG Holdings Ltd and Cyclebit Group SA Pty Ltd hereinafter referred to as, would like to thank you for your interest in the offered services and remind you that protection of your personal data is very important to us. We pay special attention to the security and privacy of data collected and processed when using the Cycle service.


This Privacy Policy will help you better understand how we may collect, process, disclose, store, and transfer your personal information when you visit our Websites or use our Services. If we change our privacy practices, we may update this Privacy Policy. If any changes are significant, we will send you a notification regarding such change to your Account email. This Privacy Policy applies to all User’s personal data that we and/or our partners and affiliates receive during provision of Services to that User, as well as in the course of our fulfillment of any other agreements or contracts for the purpose of provision of Services to the User.

The Services may only be used if the User fully and unconditionally agrees with this Privacy Policy; otherwise, the User must refrain from any use of the Services. We do not collect any information about the Users viewing this Privacy Policy.

This Privacy Policy is only applicable to the Services. We have no control over and are not responsible for any third-party websites where the User may be redirected via the links available on the Website. When you leave our website, we encourage you to read the privacy policy of every website you visit.

What we collect and how we collect

Personal data is any information that relates to an identified or identifiable individual that we can use to identify, locate or contact you, along with other associated information. It also includes other information that may be associated with your personal information and can include information about how you engage with our Services (e.g. mobile device information or IP address). We collect several types of personal data, including without limitation:

  • First name and last name
  • Email address
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Usage Data

a. Information about a mobile device

The Services collect data about the Users’ mobile devices, such as mobile device model, operating system version, unique device IDs, mobile network data and mobile phone number. In addition, the device ID and mobile phone number can be linked to the User’s account.

b. Geolocation information

The Services support the feature of determining the geographic location of the User’s mobile device, allows us to receive information about the User’s actual location including the GPS data sent by the mobile device.

c. Information about performed transactions

When a payment is made the Services collect the data on the place, time and amount of the transactions, the type of payment method, if any, and other information related to the performance of the above transactions.

d. Information that we collect automatically on our Website

We collect information when you visit our Webiste, use our apps or engage with our emails or ads. We use cookies and other similar tracking technologies on our Website and when providing our Services. For more information about how we use these technologies please see our Cookies Policy

We rely upon several legal grounds to enable our use of your personal data. We use personal data to facilitate the business relationships we have with our Users, to comply with our financial regulatory and other legal obligations, and to pursue our legitimate business interest.

Generally, we do not verify the accuracy of personal data provided by the User and do not monitor their ability to operate. We assume that the User has provided accurate and sufficient personal data during the registration of the Account and keeps this information up to date.

We reserve the right to require the User to confirm the data specified during the sign-up and request supporting documents (in particular, IDs) at any time. Late submission or failure to provide such documents may be treated as the provision of false information leading to subsequent closure of the Account.

If the User’s data specified in the documents provided by the User does not correspond to the data specified during the registration of the Account and if the data specified during the sign-up does not allow to identify the User, we are entitled to deny your access to the Account.


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